Category Archives: Allgemein @en

Massive Refresh issues – Info about the current situation

Dear Gauls!

We apologize for the inconvenience caused by the massive refresh issues since Friday’s hotfix!

The problem is caused by “extra drops” – these are the items that can be obtained additionally when picking up crafted items.
According to our latest findings, the cause of the problem has existed for a long time, but due to the changes on Friday, the refreshes caused by the issue now happen immediately when picking up crafted items and the corresponding “extra drops”.
Since we want to fix the error as soon as possible due to its severity, short-term maintenance for a second hotfix will probably be carried out today. We ask for your understanding!
Of course, all players will also receive compensation as soon as we have fixed the issue.

Your Asterix & Friends team



Hotfix – New update

Dear Gauls!

We released a new update today to fix two severe chat issues.

First, you won’t see multiple chat rooms (instead of one general chat, one trade chat and one guild chat) anymore.
Second, Players won’t miss out on messages from the chat rooms they haven’t actively viewed anymore.

Web players (e.g. on the A&F website or Facebook) can start the game as usual and play the new version of the game automatically.
Due to the time, the submission of an update takes, the update for iOS and Android will become available for download later today or tomorrow at the latest.

We are very sorry for any remaining issues and plan to resolve the rest next week. Thank your patience!

Your Asterix & Friends team



Chat issues

Dear Gauls!

We apologize for the new issues that players have to face after the latest update!
Most of them are related to the new chat system, while others only appear in the web version (e.g. too big zoom when switching the map, faulty logout button).
Our developers are currently working on a hotfix to resolve the most urgent chat issue as fast as possible. We also plan to release an update next week to resolve the other new issues.
Please note that the number of active users is wrong and that the chat works even though no welcome message is displayed.

Also, our developers currently investigate the cases of players who have no access to the chat at all (“Establishing connection to chat server..”).
If you’re unable to use the chat, contact our support team: support@asterix-friends.com
In this case, please include a detailed description of the error, a screenshot if possible, and the name of your village.

We are very sorry for the inconvenience caused, especially by new chat issues, and hope for your patience until we release the promised bug fixes.

Your Asterix & Friends team



End of server maintenance – New chat system

Our servers are now back online! Thank you for your patience!

With this update, the old chat system, which was one reason for the massive connection problems in September and October, was replaced with a much more powerful chat system.
Web players (e.g. on the A&F website or Facebook) can start the game as usual and have direct access to the new chat system. iOS and Android players need to update the game via the AppStore or PlayStore. Please be patient if the first start after the maintenance takes longer or if the iOS or Android update is not immediately available to you.
Please note that old and new chats are not connected, so you need to update the app to be able to use the new chat with everyone.

Other changes:
– Deactivation of brawl buyback feature
– Fix for iOS devices with notch
– Various minor bug fixes

Also, note that the history of the guild chat is currently not saved, but we will provide this feature and a fix of any display errors in the chat as soon as possible.

Your Asterix & Friends team



Planned maintenance – New chat system

Dear Gauls!

Tomorrow, February 3rd, starting at 2:30 p.m.(CET), our servers will be offline for approximately 1 hour for ALL users for maintenance.
With this update, the old chat system, which was one reason for the massive connection problems in September and October, was replaced with a much more powerful chat system.
We apologize for the inconvenience and ask for your understanding, that we had to announce the maintenance at short notice.
We will inform all players as soon as the servers are back online.

Your Asterix & Friends team