Category Archives: Allgemein @en

FAQ – Frequently asked questions about Flash

Has your Facebook village suddenly disappeared and are you starting a new village instead? Or are you seeing the Asterix & Friends website instead of the game and want to know how you can fix this problem?
We have created an FAQ where we have answered the most frequently asked questions about Flash!
You can find the FAQ here: https://www.asterix-friends.com/en/adobe-flash

For further questions you can of course contact the Asterix & Friends support team: support@asterix-friends.com



Android problem – Facebook cookies

We have become aware of a problem that has recently appeared for users of the Android version of Asterix & Friends who use or want to use Facebook Connect.
When this problem occurs, a cut-off window is displayed through which the player should accept cookies.

To work around the problem, we recommend the following steps:

1. Update or install the Facebook app on your device.
2. Login to the Facebook app with the login details that you used for Facebook Connect.
3. Restart Asterix & Friends.

You should then be able to play as usual again.



Facebook problem with certain browsers

Dear Gauls,

Unfortunately, for some time now there has been a problem for Facebook players, through which the website is displayed instead of the game on Facebook for users of various browsers such as Chrome, Opera and Edge.

In order to be able to continue playing as usual, the players concerned must make changes in their browser settings, which we have described on our website: https://www.asterix-friends.com/en/adobe-flash/

We ask you to contact our support team if you have any questions about our instructions or if the change does not solve the problem: support@asterix-friends.de

We apologize for the inconvenience!



Extension of the Flower Power Event

Dear flower pickers,
originally the flower power weeks were supposed to end on the 15th of July but we decided to extend the event by about two weeks. This way you will all have some more time to complete the event quests and achievements. We also want to give players, who were unable to play because of the issues with Android 10 until yesterday, a chance to complete a few of the event quests and achievements.



Android App problem fixed

Dear Gauls,
some of you were unable to start the Asterix & Friends App after the update to Android 10 on your mobile devices. The Samsung Galaxy A6 to A10 devices were particularly affected. A new version of the app is now available for download, which fixes the problem so that affected players can play again. Please download the latest version of the app if you have not been able to start the app since the update to Android 10.
We are sorry that it took a little longer to identify and fix the problem than we all would have liked. We apologize for the inconvenience and thank you for your patience and understanding!