Category Archives: Allgemein @en

Login issues & compensation

Dear Gauls!

The game has been experiencing cross-platform login issues for a few weeks now.
They make it suddenly very difficult or even impossible to get into the game. Web and FB players know the problem as “504 gateway timeout “, mobile players as “refresh” in the loading screen.
Yesterday it took a particularly long time until a problem-free login was possible. We would like to apologize for this incident and for the past periods. We’ve sent compensation for the inconvenience attached in an in-game message.
Our team is working with the highest priority on measures to prevent such failures in the future and to enable (uninterrupted) playing for everyone as quickly as possible.

Your Asterix & Friends team



New Android update available!

Dear Gauls!

Both yesterday and today we released new versions for Android players that were already able to update to the Unity version.
The updates contain the first improvements of the user interface, in particular regarding windows sizes.
In addition, the bug that caused the game to be in English for some FB Connect users after the update has been fixed. The language correction is set after updating the game on the mobile device and then starting the game. As a result, the language is corrected accordingly on Facebook too.
We are still working intensively to resolve the remaining problems. If you are affected by crashes while starting/playing the game or can’t play the game at all, please contact our support team: support@asterix-friends.com

Your Asterix & Friends team



Release of the Unity version on Android

Dear Gauls,

So that we can publish the new features soon, after the web and Facebook versions we will now also convert the mobile versions of “Asterix & Friends” to the new code using the “Unity engine”.
We’re starting with Android, iOS will follow shortly.
Android users will soon be able to update the game to the new version in the Play Store. It may take a while for the update to become available for everyone.
With the new version, the new SAVE system will also work. With this system, you can play your village on multiple mobile devices without using Facebook Connect. Another advantage is that you can start immediately in your old village even if you reinstall the app.
You can find more information in our FAQ: https://sproing-support.zendesk.com/hc/en-us/articles/360012558459-The-new-SAVE-system-for-Asterix-Friends-on-Android-version-2-3-9-and-higher-
Android users can access the FAQ by opening the game options and tapping on “support”.

Your Asterix & Friends Team



Facebook “This content is no longer available” pop-up workaround

Dear Gauls!

Due to a change made by Facebook, the pop-up “This content is no longer available” appears for some players immediately when starting Asterix & Friends on Facebook.
The pop-up can be clicked away, but it reappears after a short time. Other games on Facebook seem to be affected by the same problem.
To avoid the problem, we recommend after closing the pop-up and the loading screen to switch to full-screen mode via the options (gear icon) by clicking on the corresponding icon (or pressing “F8” on the keyboard).
Since the pop-up is hidden in full-screen mode, affected players will be able to play as usual as long as they stay in full-screen mode.
We will inform all players immediately as soon as the problem has been resolved.

Your Asterix & Friends Team