Data privacy statement on the use of our gaming offers and accompanying web pages.
Sproing Publishing GmbH (Fernkorngasse 10, 1100 Wien) thanks you for visiting this website. Data protection and data security have always enjoyed high priority for the Sproing Publishing GmbH. The protection of your personal data in all of our business processes is therefore of special concern to us. Sproing Publishing GmbH is governed by the legal provisions on data protection.
This data privacy statement tells you what data we record during your visits to our websites and use of our gaming offers and how it is used. It does not apply to websites of companies which may have a link to this or to another Sproing Publishing GmbH website.
Before using the game, you declare your consent to having your personal data collected and used by Sproing Publishing in the manner outlined in this data privacy statement. User data needs to be employed for technical utilization, communicative design and technical troubleshooting purposes.
1 Data collection by Sproing Publishing GmbH
When you visit our website, our web servers temporarily record the domain name or IP address of the computer making the request, the clientâ€™s file request (file name and URL), the http answer code and the website from which you are visiting us. Before using the game, you have the opportunity to learn that personal data is collected and used by Sproing Publishing in the manner outlined in this data privacy statement. User data needs to be employed for technical utilization, communicative design and technical troubleshooting purposes. As a user of our gaming offers, you permit Sproing Publishing to employ your data from participation in the games to conduct the game and provide you with a safe, smooth and efficient gaming experience. We require the following information from you in order for you to be able to use the game:
Contract data includes all information necessary to identify the respective customer account, regardless of the actual manner of use. Your contact data includes your e-mail address and your password. In addition, we also store a customer number for every account, which you can view in your account administration area at: https://global.telekom.com/gcp-web-csc/10000024/.
This data is a prerequisite for using the game. Your e-mail address serves as your user name. We need this address to clearly identify you as the user and provide you with appropriate game and system configuration. Your valid e-mail address is also required in the event that you need to reset your password. Providing additional data is voluntary, but allows us to verify and identify you in the event that you have a question about the game and want to contact our customer service.
In addition to this, if you give us your consent to send you updates on our products and offers, you will first need to verify the e-mail address provided or your consent. To do so, simply click on the link that is e-mailed to you after clicking on the opt-in option. The following general usage data is stored at Sproing Publishing.
â€¢ Anonymous user ID within the game
â€¢ User name for each game
â€¢ Country and language identification
â€¢ IP address (for language localization)
Transaction data includes all information that is necessary to post a payment order and is not collected by the payment service provider. The following general transaction data is stored for each purchase at Sproing Publishing.
â€¢ Transaction ID
â€¢ Transaction process
â€¢ Transaction value (game currency)
â€¢ Product description
â€¢ Time of the transaction
â€¢ Time of the last change in the transaction
â€¢ Payment method used
â€¢ Value-added tax rate
â€¢ Country code
3rd party data:
This is data from third parties provided to us by a third party supplier for the duration of the session for authentication purposes. Only the identity of the user is provided. The login and password combination remain with the respective provider. These third party suppliers include the following, among others:
â€¢ Windows Live
2 Payment method
We work with the following companies for payment using the methods offered:
Payment by downloaded gift card
Deutsche Telekom AG
Payment by online bank transfer
Deutsche Telekom AG
Payment by Telekom bill
You will need to supply your t-online.de e-mail address and password (network ID).
Telekom Deutschland GmbH
Payment by ClickandBuy
ClickandBuy International Limited
137 / 143 Hammersmith Road
London W14 0QL
Payment by PayPal
22-24 Boulevard Royal
Payment by cell phone
Special note for “Payment by cell phone / MPASS”: For processing and performing the contract concluded with you, it is necessary to store the cell phone number (MSISDN) advised to us during the transaction. Mobile Business Engine GmbH
Payment by credit card
Payment Service Provider
EOS Payment Solutions GmbH & Co. KG
Visa und Mastercard Kreditkartenacquirer
60486 Frankfurt am Main
We also offer you the option of registering for a quicker and more convenient payment method. You can register at the end of the payment process for this option, which is offered for payment via credit card, PayPal and ClickandBuy, online bank transfer and payment by cell phone (Telekom). Your payment data will only be saved with the payment service providers in question. You can cancel this option any time by going to your account (My Login/My Account) and deleting your current payment option under Payment Options (“Zahlverfahren”). With PayPal and ClickandBuy you can also withdraw your authorization directly by contacting the providers.
The web pages and game content we offer employ both session cookies, which are deleted when the browser closes, and cookies that are permanently stored on your PC. Cookies are small text files that are used to exchange information among computer programs or archive information. Cookies from our web pages do not collect personal data about you. You can block cookies from being installed on your PC in the settings of your browser software. However, we would like to point out that without cookies, you may not be able to take full advantage of all the functions on our web pages. We create usage profiles for advertising and market research purposes under pseudonyms so that they cannot be directly tracked to you. You can reject use of these with an “opt out” function at any time. Details on using the individual opt-out functions are outlined in the following sections:
4 Statistical measurement methods
HoneyTracks Games Analytics
We employ analytical methods from HoneyTracks GmbH (Grafinger Str. 6, 81671 Munich, Germany) for collecting statistical data during games as part of our ongoing quality enhancement and to ensure that the content offered online meets the interests of our web visitors. In this connection, an external service provider collects data such as IP address and type of browser used. The service provider’s servers are located within the EU member states. In this procedure, the data is already anonymized when it is collected and then evaluated in aggregated form. We have no control over how long the information is stored with HoneyTracks. You have the option of objecting to data collection during games by actively prohibiting us from storing data. To do so, please submit your objection, and include your user ID (e-mail address), in writing to:
Mr. Alexander Hendler
Sproing Interactive Media GmbH
Please note that once you have objected, it will no longer be possible for you to use our games and your game account will be blocked.
5 Voluntary information and contact
When you send us inquiries, we receive information from you that we use to process your request. This data is used voluntarily and only to the extent actually required or permitted by you in advance. We have commissioned the company Edelmann Interactive GmbH, Kirchgasse 2, 97299 Zell, GER (http://www.edelmann-interactive.com/)to assist us with providing this service. This data is stored on servers in the Federal Republic of Germany.
6 Modification, blocking, deletion of data
You can view your account data in your personal account area. For specific requests regarding blocking or deletion of your personal data, please include your user ID (e-mail address) and contact customer service for the relevant game. You can find the contact information (e-mail address) in the legal notice of the relevant game. Please note that your data can only be deleted once all outstanding contractual obligations have been fulfilled. Instead of being deleted, your data will be blocked provisionally, i.e., can no longer be used.
Please also note that you will no longer have access to the acquired content. We have taken extensive technical and operational precautions to protect the personal data we hold on you against unauthorized access and misuse.
7 Transfer to third parties
Personal data will only be disclosed to third parties if explicit consent has been given by the individual concerned. Our partners are contractually obligated to treat your data confidentially and in accordance with legal provisions. Furthermore, personal data is not disclosed to third parties unless this is to public bodies where required by law. We are also in accordance with Â§ 18 paragraph 4 E-Commerce Act to provide name and address of a user on request to third parties, provided that they make an overriding legal interest in the establishment of the identity of the user and a particular unlawful facts, and also demonstrate that knowing this information is an essential prerequisite for the prosecution.
8 Advice, information and market research
You decide when registering whether we may use your data for our own marketing purposes. You will only receive advertising from us if you agree to your data being used in this way. You can object to use of your data for this purpose at any time.
9 Obtaining information pursuant to Â§ 26 Datenschutzgesetz 2000
We are happy to provide information on which data relating to you is stored in our systems. For identification reasons, we are unable to provide information by telephone to prevent abuse. You will be informed in writing by post or e-mail.
Questions regarding data protection at Sproing Publishing, queries or suggestions may be sent by letter to the following address:
Sproing Publishing GmbH
We have taken extensive technical and operational precautions to protect the personal data we hold on you against unauthorized access and misuse. In the event of a discrepancy between the German version and a version of the data privacy statement in another language, the German version takes precedence.
Sproing Publishing GmbH
Sproing Publishing GmbH, last revision 29.04.2014 This translation is intended solely for informational purposes; the original German text shall be legally binding.